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FAQs

Q. How long does it take to set up?

A. Usually between 25 to 45 minutes depending on the location we're setting up at, but we can arrive an hour early to make sure everything goes smoothly at your event.

Q. Do you have insurance?

A. Yes, we have liability insurance. If your venue requires this, we can provide them the certificate of coverage.

Q. What is your payment policy?

A. We require 50 percent of the total package price as a deposit. One week prior to the event, the final payment is due. We accept all major credit cards or money orders.

Q. What is your policy on tipping?

A. If you feel that your booth and attendant are deserving of a tip, then it is always appreciated.

Q. What if I need to cancel after I've already booked?

A. We completely understand if you need to cancel or reschedule. Magic Photo Booth Rentals will refund you any amount you have paid when the notice is given 30 days prior to your event communicated in writing through email. However, if the changes or cancellation is done within 30 days of the event, we will do our best to reschedule you or provide you with credit towards another event. No refunds will be given after within 30 days of your event.

Q. How does the photo booth operate?

A. Hit the touch screen and strike a pose.

Q. What is the difference between an open booth and a closed booth?

A. Open booth allows your guests in line to see you as you're posing and is more of a photo-shoot style of taking pictures. The guests will find that quite entertaining and hilarious. Closed booth allows for a more private setting.

Q. How many prints do I get?

A. You can have as many pictures as you can take within the allotted booked time. It is truly unlimited.

Q. How long does it take for the prints to come out?

A. Give it about 10 seconds. We use quality dye-sublimation printers to print your magic photos that dries up instantly.

Q. What if I need the booth set up two hours before my reception because my ceremony and reception are at the same place?

This happens quite often. Idle hours charged at a discounted hourly rate after first hour of setup.

Q. Are there any limitations to where the photo booth can be set up?

A. Not generally. We can pretty much set up anywhere. All the pieces of the booth are independent of one another. Ideally, we ask that we be right next to a power outlet. We will contact you or the person in charge of the venue to choose the best location to setup. We would also ask to have us on a flat surface.

Q. Can I add more hours if I need to on the day of the event because my guests are having so much fun and we're not ready for you to leave?

A. For the most part, this is usually okay if we don't have two bookings the same day at different hours or already have planned commitments otherwise. Your photo booth attendant can ring you up for the additional hour before the start of the additional hour.

Q. What happens on the day of the event?

A. We can arrive up to an hour before your starting time to prepare for the booth. The booth will be available at your designated time. You and your guests can take as many pictures as you want during this time. After your event, you'll be given access to an online gallery of your photos for viewing and downloading. Please allow up to 72 hours to upload your photos.

Q. What areas do you service?

A. We service most of Los Angeles County and Orange County, some San Bernardino County and some Riverside Counties. To see more of a complete list, refer to the "Reserve a booth" page.

Q. I saw the list of your coverage area, but my city isn't listed. Will you travel there?

A. This is quite possible . Give us a call or email us with the venue address, and we'll most likely be able to make that trip for you. Additional travel fee will be applied for travel beyond 30-mile radius of 90650, Norwalk.

Q. Do you have props?

A. Yes, we have a variety of props that range from silly glasses, wigs, hats and mustaches.

Q. Do you offer scrapbooks?

A. Absolutely. We select a scrapbook to go with your theme. If you order one from us, we'll provide the stickers, adhesive and pens. These scrapbooks come together very nicely and are recommended for birthdays and weddings. These memories of your event are irreplaceable.

Q. We've hired a photographer. Why would I want a photo booth?

A. This is a common question. A photographer will capture all of your special moments on your magical day. We can never replace a photographer. The photo booth is more of entertainment for your guests to enjoy and have fun while taking home a great party favor.

Q. Can you upload personal headings or logos on my strips?

A. We sure can. It's typical in weddings to put the bride's and groom's names and wedding date at the bottom. Please contact us for more information, we'll be happy to assist you with this.

Q. What does the photo booth operator do?

A. The photo booth operator will set up and take down the booth, entertain your guests and help out with the scrapbook. They will replenish any supplies as needed and provide technical assistance when needed.

Q. Can we use our own props instead of yours with the photo booth?

A. Of course. This is your event. You can use your own props or use ours. If you have a unique prop that you want to include, bring it with you. We are happy to use your props in conjunction with our own.

Q. Do you offer candy bar stations?

A. Yes, we use an independent special events coordinator that we can put you in touch with and she will help you. Just email us with your questions and/or event colors and themes, and we'll pass the message along for you. Don't forget to ask her about temporary airbrush tattoos for birthday parties.

Q. Thanks for all the helpful FAQs, but I have a question that wasn't on your list.

A. Sure. Contact us at info@magicphotoboothrentals.com with your question, and we'll get back to you as soon as possible.

Q. What is the live slideshow option?

A. We set up an external monitor to display live feed or a real-time slideshow. You and your guests can see all the pictures taken from the event. Great way to entertain your guests.

Q. What is the iPad station about?

A. We can set up the iPad station kiosk. From this station, you can edit, delete and instantly send your photos to Facebok, Twitter or email. This also helps to make sure your line goes a little faster.

Thank you for considering magic photo booth rentals as part of your magical event.